ALE Business Machines and ALE Capital Privacy Notice

ALE Business Machines together with ALE Capital are firmly established as a premier supplier of digital print devices and document management solutions throughout Kent and the South of England.
All of our devices and management solutions are fully protected by encryption.
Here at ALE Business Machines and ALE Capital we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
We will never share your personal information with any other parties without explicit prior consent from you.
The lawful basis on which we collect this information about you is legitimate interest, this is because we use your data in a way that you would reasonably expect with minimal privacy impact, in order to process your orders and manage and administer your account in the most efficient manner.

This privacy notice explains how we use any personal information we collect about you.

•    What information we collect about you
•    How we will use the information about you
•    Marketing
•    Access to your information and correction
•    Changes to privacy notice
•    How to contact us

What information do we collect about you?

We collect information about you when you place an order with us for products or services.
This will include Business Name, Telephone Number, Email Address, Bank Details.

Telecommunications

With particular reference to Hosted Telephone Solutions:
•    Call recording:
Should you request the above service, you do so on the basis that you are fully aware that in addition to you having access to the data within these recordings, that ALE Business Machines and Telco Switch (the host), also have access to this data.
You understand that your privacy is protected as per our published privacy notice.
•    Call logging:
This feature is included with all hosted telephone solutions and the information is protected under the terms of our privacy notice.

 

 

How will we use the information about you?

We collect information about you to process your order, manage your account and if you agree, to email you about other products or services that we provide that may be of interest to you. 

Marketing

We would like to send you information about our products and services. 

You have the right at any time to stop us from contacting you for marketing purpose.
If you no longer wish to be contacted for marketing purposes, please email gdpr@alebusiness.co.uk.

Transferring your information internationally

ALE Business Machines and ALE Capital will never transfer your information internationally

Access to your information and correction.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email hr@alebusiness.co.uk  or write to us at the following address, ALE Business Machines, Unit 56 Thomas Way, Hersden. Kent. CT3 4JZ. 
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

The period for which we will keep your information

ALE Business Machines will keep your information for as long as it is necessary for us to fulfil the purposes that we describe in this policy.

Changes to our privacy notice/policy.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 25.04.2022

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
•    By Email: gdpr@alebusiness.co.uk
•    Or write to us at: ALE Business Machines or ALE Capital, Unit 56 Thomas Way, Hersden. Kent. CT3 4JZ